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Frequently Asked Questions

  • Do I Need To Book An Appointment?
    No, you do not need an appointment, however it does get busy at times. We suggest visiting us earlier in the day to avoid queue's
  • Is Their Any Wait For A Dress I Like?
    If the dress is on stock then it can be taken away same day. Subject to availability we may be able to order gowns in additional sizes.
  • Do You Have In House Alterations?
    No, we will supply a list of local seamstresses that can alter your chosen gown to perfection. We are not responsible for any work completed to any gown purchased from us. We are not responsible for any seamstress, fitter or alterations specialist we have provided contact details for.
  • How much are your Bridesmaid dresses?
    Bridesmaid dresses are priced from £175 - £500 each. We do not charge for plus sizes and additional length.
  • What sizes are your bridesmaids dresses available in?
    Our Bridesmaids dresses are available to order in sizes 0-32, You're welcome to come into store, view and try on our sample dresses with your Bridal Party. Our Bridal Stylists will be able to ensure a perfect fit and advise on measurements.
  • Do you take bookings for bridemaid's to try on dresses?
    Our fitting rooms are open to try on Bridesmaid dresses and you're welcome to visit - no appointment needed. Our store hold sample dresses from Dessy Lou Lou Bridal Richard Designs consisting of a mix across colours and 50+ styles we offer. Our store holds a range of UK 0-32 to try on for size and fit. Our Bridal Stylists can help place your order when in store or online when you are ready.
  • How Do I Order Bridesmaids Dresses?
    Once you've chosen your bridesmaid colours and styles, all dresses are made to order and will be ready to collect in store from 12 weeks. It's easy to mix and match dress styles in the same colour, as your dresses will all be made to order and cut from the same dye lot of fabric. Just make sure you place the full order at the same time instore or online, so we can ensure that your dresses are cut from the same cloth and look perfect. Our bridesmaid dresses are made-to-order but not custom made-to-measure, so are produced against each manufacturers standard sizing chart, please try on a sample f at our store to check the fit. The full order terms and conditions can be found here https://www.dollyprom.co.uk/bridesmaids-terms
  • Hod Long Does It Take To Receive Bridesmaid Dresses Once I've ordered?
    Our Bridesmaids dresses are made to order and therefore our standard delivery is from 12 weeks. We recommend allowing 2-4 weeks from collection, to allow for alterations if required. We do not do alterations in house and you will be required to find your own seamstress or fitter. We are not responsible for late ordering of bridesmaids dresses that doesn't give sufficient time for alterations.
  • How Do I Pay For Bridesmaids Dresses?
    As our Bridesmaids dresses are made to order, we take full payment for the dresses at time of the order being placed. We strongly recommend visiting our Northwich store to try on our bridesmaids collections so you are confident on fit, sizing and colours before placing an order. As this is a made to order service our bridesmaid dresses are subject to T&C's and are non refundable/exchangeable. You are welcome to order in store, and our team will talk you through the T&C's signed when placing the order. Full info on T&Cs can be found here: https://www.dollyprom.co.uk/bridesmaid-terms Bridesmaids orders can be placed online or in our Northwich store selected for collection. Simply add your dresses to cart, and follow the stages to check out. Please note, if ordering online, other items cannot be added to cart within the same order. If you need any support, our Customer Care team are on hand to help 7 days a week: info@dollyprom.co.uk
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